Customs Interactive 

The purpose of the following data protection information is to provide you with an understandable, transparent and concise explanation of how we intend to process your personal data. However, should you require further explanations relating to data protection at CI Customs Interactive GmbH, please do not hesitate to contact our data protection officer at info@customs-interactive.com or via the alternative channels specified below.

The controller within the meaning of Article 4 (7) EU General Data Protection Regulation (GDPR) which is responsible for the processing of your personal data is:

CI Custom Interactive GmbH

Email: info@customs-interactive.com

Tel: +49 176 89272850

CI Customs Interactive GmbH has appointed a data protection officer pursuant to Article 37 GDPR. You can contact CI Customs Interactive GmbH's data protection officer, Michael Tomuscheit, via the following channels:

Email: info@customs-interactive.com

Tel: +49 176 89272850

Postal address:

CI Custom Interactive GmbH

Michael Tomuscheit, Data Protection Officer

CI Customs Interactive GmbH is required to recognize the following rights which you enjoy under the applicable data protection law with respect to your personal data.

Right of access: You may request information from CI Customs Interactive GmbH at any time as to whether CI Customs Interactive GmbH has stored your personal data and which personal data it has stored. CI Customs Interactive GmbH is required to provide this information to you free of charge.

The right of access does not exist or is subject to limitations if and to the extent that confidential information, such as information that is subject to professional secrecy, is disclosed.

Right to rectification: If your personal data which is stored by CI Customs Interactive GmbH is inaccurate or incomplete, you have the right to demand at any time that CI Customs Interactive GmbH rectify this.

Right to erasure: You have the right to demand that CI Customs Interactive GmbH erase your personal data if and to the extent that the data is no longer needed for the purposes for which it was collected or if the data is processed on the basis of your consent and you have opted to revoke your consent. In such cases, CI Customs Interactive GmbH must cease processing your personal data and remove that data from its IT systems and databases.

You do not have a right to erasure if

• the data may not be deleted due to a statutory obligation or must be processed due to a statutory obligation;

• the processing of data is necessary for the establishment, exercise or defence of legal claims.

Right to restriction of processing: You have the right to demand that CI Customs Interactive GmbH restrict the processing of your personal data.

Right to data portability: You have the right to receive from CI Customs Interactive GmbH the data provided by you in a structured, commonly used, machine-readable format as well as the right to have these data transmitted to a different controller. This right exists only if

• you have made this data available to us on the basis of consent or an agreement entered into with you;

• the processing is carried out by automated means.

Right to object to processing: If your data is processed by CI Customs Interactive GmbH on the basis of Article 6 (1) (f) GDPR, you may object at any time to processing by CI Customs Interactive GmbH.

You may assert any and all of the rights of data subjects described above against CI Customs Interactive GmbH by addressing your specific requests via the following channels:

by email: info@customs-interactive.com

by post:

CI Custom Interactive GmbH

Michael Tomuscheit, Data Protection Officer

Pursuant to Article 77 GDPR, you have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data infringes data protection law.

When you visit our website, we collect the data that is technically necessary to display that website to you. This involves personal data, which is transmitted automatically by your browser to our server, including:

• IP address

• Date and time of your request/website (application) access

• time zone offset from Greenwich Mean Time (GMT)

• content of the request (information about which specific web page you visited)

• HTTP status code

• transferred data volume

• website requesting access

• browser (information about your browser)

• operating system and interface (operating system of the computer you used to access the website or the application)

• language and version of the browser software

Processing of such personal data is carried out on the basis of Article 6 (1) (f) GDPR. The website cannot be accessed and offered to users without using such data; there is a legitimate interest in making it technically possible to access and use the website. The log files are stored for a maximum of seven days and then deleted.

A contact form is available on our website which you can use to submit questions to us concerning CI Customs Interactive GmbH, the website or other enquiries. You may also contact us by email.

When you contact us via the contact form or by email, the data you provide (in particular your email address, your name and surname and the text of your enquiry as well as any other information you may have provided in the contact form or by email) will be stored by us in order to process your enquiry and answer your questions.

We will delete the data generated by your enquiry as soon as it is no longer necessary for processing that enquiry. To the extent that the data is subject to statutory retention requirements, it will be stored for the duration of the prescribed statutory retention period.

The aforementioned applies accordingly in case of a client relationship among CI Customs Interactive GmbH and you.

We respect your data privacy to the highest extent possible and only use your data for technical reasons or to communicate with you. Hence, we abstain from obtaining further data other than necessary.